Privacy Commitment

Southwest Energy Services, Inc. ("SES" or "we") recognize that you care how your personal information is used and shared. We are committed to protecting the privacy of our customers. This Privacy Policy describes the privacy practices governing (our "Website"), including how SES collects, protects, uses, discloses and disposes of Customer Information. For the purpose of this Privacy Policy, "Customer Information" means any personal information gathered by SES about an identified individual through the use of our Website, including, but not limited to, name, e-mail address, postal address, and telephone number. However, Customer Information does not include information that is publicly available or information collected by any third party that may link to or be accessible from our Website.

Scope of Policy

Please read this Privacy Policy carefully to understand SES’ policies and practices regarding Customer Information. If you do not agree with these policies and practices, you may choose not to use our Website. This Privacy Policy applies to all users of this Website ("Users"). By accessing the Website, you consent to this Privacy Policy and to the collection and use of information by SES as specified herein. This Privacy Policy is subject to the SES Terms of Use which take precedence over any conflicting terms contained herein. Except as otherwise provided in the Terms of Use, this Privacy Policy is the entire privacy policy for this Website and supersedes any prior communication on this topic.

This Privacy Policy may change from time to time (see Changes to Our Privacy Policy) and continued use of this Website after changes have been made is deemed to be acceptance of those changes. Please check our Privacy Policy periodically for updates. The Website may contain links to non-SES websites which are outside our control. Clicking on those links may allow the third party operator of those websites to collect or share information about you. This Privacy Policy does not apply to information that you provide to or is collected by any third party website. Please check the privacy policies of any non-SES website prior to providing personal information.

Collection of Customer Information

The primary reason SES collects and maintains Customer Information is to provide services to our customers. We do not collect personal Customer Information from you unless you voluntarily provide it to us. As explained below, information collected by SES falls into two general categories: (1) Customer Information voluntarily supplied, and (2) information gathered as a result of automatic data collection technologies on our Website.

Voluntarily Provided Customer Information

You may choose to provide Customer Information directly to SES by a number of means, including by filling out various forms or contacting us through the Website. If you do not want to provide Customer Information to us, you may take advantage of the publicly available content on the Website, however, the automatic data collection technologies may still collect the information described below.

Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect information about your equipment, browsing actions and patterns to operate the Website effectively and improve our services. The technologies we use for automatic data collection may include cookies (small data files stored on your computer by your web browser upon visiting a website or placed on your smartphone or device), web beacons (small files that provide SES with Website statistics such as how many people have visited a particular web page) and similar technologies. When you access the Website, SES’ web servers automatically record certain data, including but not limited to your Internet service provider, IP address (which may identify your general geographic location or company), domain name, browser type, device type, device ID, operating system and the times and dates of your visits to our Website. Cookies are important for the proper functioning of websites and enable SES’ systems to collect statistics to optimize the functionality of the Website. You may set your browser to block all cookies, including SES’, but we recommend that you leave cookies turned on to take full advantage of the Website's features.

Use and Disclosure of Customer Information

It is SES’ general practice to treat Customer Information as confidential and use it in a limited number of ways. When you provide Customer Information when requesting services or information on the Website, SES uses that information for the purpose for which it was provided. We may use Customer Information to carry out our obligations under any contracts with you, inform you about services offered by SES, to notify you about changes to our Website and to further SES’ business objectives. We may disclose Customer Information to third-parties we use to support our business, provided they are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which it was disclosed. We may also use your Customer Information for any other purpose after obtaining your consent. SES does not sell your Customer Information to third parties. Except as otherwise expressly stated in this Privacy Policy, SES does not intentionally disclose Customer Information to non-SES entities unless you specifically authorize such disclosure; we believe disclosure is required to comply with laws, regulations, legal processes; or disclosure is necessary to protect the rights, property, health and safety of SES, our customers, employees or others. We may disclose Customer Information to other companies and organizations as we determine may be necessary for fraud protection, to enforce and apply our own Terms of Use, and if we believe we have evidence of a violation of computer security laws. SES reserves the right to transfer Customer Information in connection with the sale of all or part of SES’ capital stock or assets to the entity acquiring such stock or assets.

Retention and Destruction of Customer Information

Subject to limits imposed by applicable law, SES retains Customer Information as long as we believe such information is required to provide you with services or will be useful to fill a business or law enforcement need. SES reserves the right to remove Customer Information from its records at any time.


The security of your Customer Information is important to us. We have implemented and continue to maintain reasonable administrative, electronic and procedural safeguards designed to protect Customer Information from accidental loss and from unauthorized access, use, alteration and disclosure. Although SES believes these procedures are adequate, no method of storing or transmitting information over the Internet, including email communications, is completely secure. Accordingly, SES cannot guarantee the security of your personal information transmitted to our Website and transmission of Customer Information is at your own risk. If you do not want SES to know any particular Customer Information, do not include it in anything submitted to the Website.

The safety and security of your Customer Information also depends on you. In using certain services offered on our Website, you may be assigned a user ID and may choose a password. You are solely responsible for maintaining the confidentiality of your user ID and password, and are responsible for all activities that occur under your user ID and password. We suggest that you do not share your password with anyone. You agree to immediately notify SES of any unauthorized use of your user ID, password or Customer Information, or any other breach of security regarding the Website of which you are aware. SES will not be liable for any loss arising from your failure to comply with these security requirements and you agree to hold SES harmless from any and all losses that arise from any such failure to comply.

SES is not responsible for any information, including Customer Information, which may be gathered at a linked or other third party website. Although SES has taken precautions to ensure that linked websites follow a similar privacy policy, SES cannot guarantee their policy or practices and urges you to review the individual policies of each website you visit. In no event will SES be responsible for any third party website policies or actions.

Changes to and Acceptance of Our Privacy Policy

SES is continuously working to improve its Privacy Policy to remain in compliance with evolving laws. SES accordingly reserves the right, in its sole discretion, to modify the Privacy Policy from time to time. Any such change will be effective upon the posting of the revised Privacy Policy at the Website. If such changes are made, SES will notify you by revising the "Last Updated" date on the top of the Privacy Policy. If we make material changes to how we treat your Customer Information, we may choose to notify you by e-mail to the address you provided. You are responsible for ensuring that we have a valid e-mail address for you. By continuing to use the Website after the posting of any such changes, you accept and agree to the Privacy Policy as modified. For your convenience, you may wish to print out this Privacy Policy for your records.

E-mail Marketing

SES enables you to opt out of marketing communications by using the "unsubscribe" link included in such emails.

Compliance with Laws

SES will comply with applicable federal and state laws regarding its collection and use of your Customer Information and will limit any disclosures accordingly.

Children's Privacy

We believe in the importance of protecting children's privacy online. Our Website is not intended for use by children under 13 years of age. SES does not knowingly collect nor do we desire to collect personal information from children under the age of 13. If you believe that we may have received personal information from a child under 13 without verification of parental consent, please notify us so that we may immediately delete that information. For more information about the Children's Online Privacy Protection Act, visit the FTC's web site at

For California Residents

We do not share Customer Information with third parties for their direct marketing purposes.

Contact Us

If you have questions or comments regarding our Privacy Policy, please contact us by sending an email to or writing a letter to:

Privacy Matters
c/o Southwest Energy Solutions
PO Box 711
Tucson, AZ 85702-0711